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  • Pontus Lindwall testifies in Swedish court as Betsson customer seeks to recover SEK5m losses
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Betsson is facing a lawsuit from a player who claims to have been manipulated by the operator’s VIP programme and is seeking to recover millions in losses.

As first reported by Swedish newspaper Dagens industri, Betsson AB CEO Pontus Lindwall has appeared in court in Uppsala, Sweden, as a witness. However, he provided little detail on the case, claiming he “does not work with those issues.”

The player alleged that Betsson used trips, bonuses, and incentives to entice him into gambling away large sums on various sports games between 2016 and 2018, despite him showing obvious signs of problem gambling.

He is seeking almost SEK5m (€443,113) in damages, which is his net loss after placing bets totalling almost SEK60m.

The lawsuit alleges that Betsson’s behaviour violated the Swedish Contracts Act and centres on the operator’s responsibility for problem gambling and whether it had appropriate procedures in place to both detect and prevent it.

According to Dagens industri, the player’s lawyer argued that Betsson should have been aware of the customer’s gambling addiction and that the company’s “combination of technical systems and manual processes” should have detected it.

Betsson, meanwhile, argued that the customer’s losses were due to his own actions and that he had the financial means to gamble the amounts in question.

Reference was made, among other things, to the player’s LinkedIn profile and declarations, which showed that during the relevant period he held a managerial position in a large company, with an annual salary of up to SEK1.5m.

Lindwall testimony

During the trial, Lindwall confirmed that Betsson had responsible gambling procedures in place but said that he “doesn’t know in detail” on how these procedures work.

When asked how to identify if a player has a severe gambling problem, Lindwall replied: “I can’t answer that exactly. I don’t work directly with those issues.”

He revealed that Betsson has income from more than 30 countries with different legislation.

The court is expected to make a ruling in the coming weeks.

The outcome could have significant implications for the gambling industry, and the case is being closely watched by industry analysts and regulators as it could set an important precedent.

Alongside this case, Unibet owner Kindred Group is facing a similar lawsuit in Stockholm, where fashion designer and media entrepreneur Per Holknekt claims he was “seduced into a viciously dependent position towards the gambling companies.”

He is suing the firm for SEK10.3m.

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