DraftKings suspends DFS operations in Austria, Germany, Ireland and Malta

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DraftKings will no longer offer daily fantasy sports (DFS) contests in Austria, Germany, Ireland or Malta from 22 January 2023.

According to an email sent to DFS customers in those countries and seen by iGaming NEXT, players will be prohibited from depositing funds and entering contests in the jurisdictions, and will also need to withdraw all funds from their accounts before the 22 January deadline.

The operator added that as of today (18 January), in-game currencies such as Crowns and DK Dollars, along with any existing contest tickets, will be converted back into US dollars for withdrawal.

“Following this conversion on 18 January, we strongly recommend you initiate a withdrawal request from DraftKings as soon as possible,” the email read.

“Should any funds remain in your account after 22 January, DraftKings will not be able to process withdrawals and is required to remit any remaining funds in your account to the Malta Gaming Authority (MGA) for customers that were located in Austria, Germany, Ireland and Malta when they registered their account.”

DraftKings also requested that any customers who have not made a deposit in the past six months now make an additional €5 deposit into their accounts, “to update [their] linked payment method,” and subsequently process a withdrawal of their full remaining balance.

Customers whose funds are remitted to the MGA should be able to recover them from the regulator.

Several people have taken to social media to comment on DraftKings’ withdrawal from these markets, including new White Label Casinos CEO Phil Pearson on LinkedIn:

Other users of the operator have taken to Twitter to express their dismay at the sudden news.

“Bad news for German DraftKings users and on a very short notice,” one said. “I hope withdrawal works, already contacted support. Very sad I cannot play from Germany anymore.”

On DraftKings’ Q3 2022 earnings call back in November, CFO Jason Park alluded to the operator pulling back from its DFS operations in certain markets this year.

He said: “In 2023, we expect gross margin to improve slightly relative to 2022 as we reduce promotional intensity in more mature states, partially offset by new state launches and continued mix shift out of DFS.”

About the author

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Conor Mulheir

Conor entered the gaming industry in 2018 producing high-level live event content for audiences in London, Amsterdam and São Paulo. From 2020, he went on to report news and commission exclusive content for various gaming media brands before joining iGaming NEXT as editor in January 2022.

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