Gambling Commission suspends bet-at-home licence amid AML and social responsibility review

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The Gambling Commission has suspended the licence of German-based operator bet-at-home.com as it carries out a review of the firm’s operations.

The review and consequent suspension follows concerns that bet-at-home may have breached Gambling Act regulations relating to social responsibility and anti-money laundering (AML).

The Commission said the operator may be unsuitable to continue licensed operations in the UK, and therefore suspended its licence with immediate effect until its review is concluded.

“We have made it clear to the operator that during the course of the suspension, we expect it to focus on treating consumers fairly and keeping them fully informed of any developments which impact them,” said the Gambling Commission.

“The suspension does not prevent the operator from allowing consumers to access their accounts and withdrawing funds. Bet-at-home.com Internet Limited – which operates bet-at-home.com, bet-at-home.co.uk and uk.bet-at-home.com – can be contacted through its website,” the regulator concluded.

Gambling Commission: “We have made it clear to the operator that during the course of the suspension, we expect it to focus on treating consumers fairly.”

Marcus Boyle, Gambling Commission chairman, said in May that the regulator was preparing to enforce rules more strictly for UK-licensed operators and pledged to take more severe action against non-compliant businesses.

“Our enforcement has led to operators paying out more than £130m in the past five years, but this clearly is not a sufficient deterrent,” Boyle wrote in The Times

“Consequently, operators can expect to see cumulative sanction packages, with not only increased financial penalties, but also a suite of sanctions aimed at changing behaviour.”

More to follow…

About the author

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Conor Mulheir

Conor entered the gaming industry in 2018 producing high-level live event content for audiences in London, Amsterdam and São Paulo. From 2020, he went on to report news and commission exclusive content for various gaming media brands before joining iGaming NEXT as editor in January 2022.

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