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The Gambling Commission has ordered TGP Europe to pay a £316,250 penalty for anti-money laundering (AML) and social responsibility failures.

The white-label specialist – which powers 19 UK gambling websites including Stake.com and Sportsbet.io – will also receive an official warning and have conditions added to its licence.

The vast majority of TGP Europe’s white-label clients are Asia-based sports betting operators, including Newcastle United sponsor Fun88 and Leeds United sponsor SBOTOP.

The UKGC uncovered multiple failings between April 2020 and August 2022. It made the decision to impose licence conditions, a financial penalty and a warning on 22 February 2023.

An investigation found that customers were allowed to continue to gamble after hitting multiple safer gambling alerts without intervention.

The operator was also adjudged to have relied on automated interactions when those limits were triggered, instead of human interaction.

TGP also failed to properly assess the effectiveness of these interactions, according the UKGC.

Additionally, Several of the operator’s AML procedures were deemed inadequate by the regulator, including its money laundering and terrorist financing risk assessment.

TGP failed to adequately consider or mitigate the money laundering risks posed by its B2B relationships in the eyes of the Commission, which is especially important for a white-label provider using the brand rights of another business.

As a result, additional conditions have been added to TGP’s licence to ensure that thorough due diligence checks are conducted by the company in future.

The Gambling Commission said it has reminded all operators entering white-label partnerships of their obligations.

Last month, the UKGC imposed its biggest regulatory settlement ever of £19.2m on William Hill, the British bookmaker now owned by 888.

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